Building AI-Powered Customer Support: From 24-Hour Response to Real-Time
Implemented AI customer support handling 10K tickets/day - reduced response time from 24h to 30s, 85% automation rate, $500K annual savings
5 posts
Implemented AI customer support handling 10K tickets/day - reduced response time from 24h to 30s, 85% automation rate, $500K annual savings
Strategies for managing conversation history and context in AI chatbots, including summarization and selective memory techniques.
First impressions of Google Bard after extensive testing, comparing its capabilities with ChatGPT and Claude across various tasks.
Comprehensive review of Claude, Anthropic's AI assistant focused on safety and helpfulness, comparing it with ChatGPT and exploring its unique features.
Building production-ready chatbots using GPT-3, including context management, conversation flow, and handling edge cases.